This place is obviously fairly new and doesnt have the star reviews that it deserves. As a particularly picky parent to our Lil shitzu/maltese we have seen some less than impressive places. That being said, we were VERY impressed with the cleanliness of the facility, it was bright fresh and spotless, the EQUIPMENT wasnt the cold stainless steel wash tubs, they had matts and all the extras to have our Lil girl feeling as comfortable as she could(being that she hates baths), the PRODUCTS were top of the line and had her smelling fresh and clean till her next bath with a variety of options for those with sensitive skin or you prefer all natural, the STAFF was friendly knowledgable and attentive. I have to say we were TRULY IMPRESSED (which takes alot), and will continue to come back, the experience had us so impressed that we will bring her back to be groomed by the team in the salon......Definitely a 5 star experience.