My husband and I went through the drive thru on our last visit. They once again got my order right. Infact to be honest I don't remember them ever getting my order wrong.
On other occasions I have dinned inside of this? Wendy's. The lobby has always been very clean and inviting.
The service has been excellent. I notice the employees seem happy to be working here. I like that. I think it might be one of the reason the lobby is so clean and the accuracy in orders is so excellent. My theory is that happy employees make for a cleaner and more effectively running buissness in general. That might be the secret as to how this restaurant creates a positive experience for it's customers.
The food is really good food too. It tastes fresher than a lot of other fast food I have had elsewhere.