The best way to describe BrGr is it's a young teenage boy trying to fit into his father's big boy pants. I have eaten at this place about five times now since it opened. Every time the experience has been inconstant. The burgers are good, but I've had better at places like Tessaro's. The service is questionable, particularly on the weekends, as you never know if the server will be attentive or not.
Also, I think their menu changes too often. Perhaps it's because they are trying to find the right menu mix. But it only adds to the inconsistency. For example, my friend had an amazing burger salad he told me I had to try. I came in the next day and it was already off the menu. Same thing with the sweet potato fries. One day they were there and the next they were not.
I had one of their specialty drinks at the bar. It was called "Lemonade" but it had vanilla vodka in it which overpowered the entire beverage. Nancy, the bartender, overheard me making a comment to my friend that the drink was not very good. She offered to fix it for me, which was a very nice gesture.
Much like a teenage boy, this burger bar is clumsy and awkward as it still tries to figure out its place in the new East Side dining scene. There is hope it will grow up and be the strapping young man we hope it will be. I want to like this place and hope it will become a neighborhood staple. It just needs time to figure things out.