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  • Dr. Frankel is a Gastroenterologist in Henderson. I was referred to see him by my primary Doctor. The location is easy to find - off of Gibson/Wigwam, just off the 215. It's in a business park, but parking was limited a bit. The office itself seems older. I didn't feel like I was in a Doctor's office, it was really kind of weird. Dr. Frankel was very nice and wasn't running too far behind. When I made my appointment, they sent me paperwork to fill out in advance (all electronic) to save time on the day of. The only real issue I have was with my appointment.....It took me a couple of months to get an appointment, and I specifically asked the receptionist if they call with courtesy reminders. She said yes, and that was the last I thought of it.....Well, I called to confirm my date and they said that I had missed my appointment - they never called with a reminder or anything. It was really frustrating because I waited so long and would've never just no-showed. I rescheduled and once again asked that they call me with a reminder (which I was rudely told that is a "courtesy" and not guaranteed). I have never been to a Doctor that doesn't call around 48 hours in advance to remind you of your appointment, giving you the option of canceling if needed. Of course, I didn't get a reminder AGAIN. Luckily, I had the appointment in my calendar and went as scheduled.
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