Kelly O'Brien is one of the most knowledgeable persons I've talked to during my solar system/installer selection process. She really wants to make sure their offer fulfills my needs for solar. This is a good reflection of the company she works for, having the best customer service in their business model. It appears SVSS can install any custom systems I wanted them to, but Kelly gave her honest advice on the pros and cons on the equipment and offered what would be best for me. I have done a lot of research on solar panels, inverters, mount systems, and their warranty to know that those are real facts she gave, not just some sales tactics to get me buy in to something that benefits them the most (which unfortunately happened to a few other companies I talked during the process.)