Had 4 new tires put on. A few days later, I would hear a metal to metal "twang" sound ... coming from drivers side front when turning; reproducible. I spent hours trying to find the source of the noise. Thinking it was related to recent work, I, unannounced, showed up. First person to greet me was the manager. He put me on hold (less than 5 min) until his field guy returned to cover the front. It took him less than 10 minutes to diagnose and repair ... his young ears located the sound under drivers seat ... a loose empty water bottle. He then offered to re-torgue the lug nuts (my best guess to what I thought was the problem). In / Out in less than 30 minutes w/o appointment for something that was my problem. I feel guilty, no payment accepted. Shop here ... worth the wait, like I did to have these tires put on. This is a 5 star customer business; an accurate rating for this ol' timer ... sigh ... who values old time customer service.