I too, like other yelpers, was excited to see this location super close to my house. I usually get an iced caramel coffee. The first time they got it wrong. Then the second time it was wrong. I was just there and it's the 6th time they've gotten it wrong. I think it's safe to say they just suck. I asked them to fix just about every time and I settle for what they turn out but today I asked them to sweeten my coffee a bit more and when they gave it back it tasted the same.
I told my boyfriend to just go because I didn't want to hold up the drive thru line. So we pull out but he decided he would return it since I was going to throw the drink away. When he was inside asking for a refund the manager asked him what was wrong. He told her and she just said ok and left. Didn't get a sorry or a drink card or anything.
So INSTEAD we're going to SUNRISE COFFEE on Sunset and McLeod, that place rocks! It's out of the way but it ROCKS! Great drinks consistently and their pastries are divine. It worth the drive.