Rented a specific room here for a wedding, and on arrival was sent to a nondescript and tiny room. After returning to the desk to request the room I booked, I waited two hours and eventually called the desk again before someone came to move me. The room was cool but tiny and only had a very low quality shower. The elevator took 15 minutes. Lent my laptop to the wedding DJ and when I asked for it back at 3AM the night desk were dicks and said they didn't have it. Got it back at 11am the next day. I'm fine with staying in a cheap hotel, but maybe don't charge $200-300 a night, you f***ing assholes.