Arms movers on paper was fantastic. Here on yelp I got a timely response and the booking was a breeze. Unfortunately during the move of my one bedroom apartment one of our tv screens was cracked. It was obvious something had happened to the tv because we had used it the night before and it had worked just fine. So naturally I reached out to the owner and let him know what happened. I was told that there was no way it was the movers fault but he would work to help me. I had to kindly disagree. I was told give it 7-10 business days to hear back and the absolute max they would do was half for the tv. It was at maximum a $200 tv and I paid at least $300 for them to move my stuff from Mesa to Tempe. I never heard back from the owner Steve. The customer service I received after the move was disappointing. I'm not looking to get my tv reimbursed. I just think it's unprofessional to leave something like that unattended. Once the move was paid for there was no interested in helping