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  • I have been to this location three times since moving here. I used to love this chain. Good burgers and bottomless fries, what's not to like? Well things have changed. The burgers are now mediocre and the presentation is lackluster. The "bottomless" fries are now served in a tiny tin cup thing that gives you 10 fries at most which means you eat them in the first two minutes, and that leads to the reason for my low 2 star review. Service is less than adequate. The company in trying to save money has increased their servers work load to the point of ridiculousness. If you have 3 people eating and everyone eats at a different pace that means the server will have to refill each persons side at least once, that's minimum of three refills per table and if the server has 5 tables that's 15 trips to the back to get just refills on sides, not to mention taking orders, running food, refilling drinks and any other responsibilities they may have. This company has destroyed a good thing. I will no longer spend my money in a place that consistently frustrates me.
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