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| - Update: I received a yelp message from the new owner of Magen nails saying that they were sorry I received such terrible service from the old management. Best of luck to the new owners and all their clientele.
Terrible!
I'm sad to give any small business a bad review, but I feel like I must warn you.
Three of us visited Magen Nails in Tempe for shellac nails with Groupons. I haven't found a really great salon in Arizona yet, so we thought this might be a great place to try. I ended up tipping off the original price of the services and regret it to this day.
I've had shellac/gel manicures quite a few times, so I feel like I know how they are supposed to go and look in the end. The three different manicurists who did our nails did an awful job each in their own way.
My mom had a nice lady, who took a really long time on her nails. However, the polish was either not mixed well or something because it turned out incredibly light. In the end, it was questionable whether or not there was even a polish on her nails. The shape of the nails was also poorly done. Uneven all over.
My sister's nails also turned out very weird. The color also looked bad. Uneven color and chunky in some places. Maybe it was our mistake for not insisting on using colors from the name brand bottles like CND. They carry a lot of generic sounding shellac/gel brands. At the time, they didn't carry OPI Gel.
My nails turned out the worst. The male manicurist and possibly the owner (he was bossy and answered the phone repeatedly throughout the manicure) did a completely dry manicure. He didn't have me soak my hands at all. I've heard that dry manicures are actually okay if you have a professional, who knows what they are doing. The reasoning was that soaking the nails in water, painting them, and then drying actually causes the nail to plump up then dry out making the polish weird.
But this guy was careless with the dry manicure and cut my cuticles really deep. Now that I think about it, I don't them he even used cuticle cream (out of laziness?) He ending up cutting my skin right where the skin meets the nail on the side. It bled a lot. Then he carelessly put polish several times right into the cut, which made it sting. It was an overall painful experience. He was barely apologetic in fear I would demand my money back. After it was all over, the cuticles and the skin around my nails look mangled. It was really depressing.
I also must warn you that the ventilation in this salon is awful. I had an instant headache upon walking in. It was a really hot day, but I ended up dragging a chair outside to wait in the 100 degree weather just to get away from it. I know manicurists work hard. Their hands, necks, and backs must hurt and they are breathing in a lot of bad fumes, but this is one salon I cannot support.
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