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| - If you want a roofing company that knows what they're doing (&, obviously, all of us do, right?), takes the time to make sure YOU know what they're doing & why they're doing it, & most importantly, won't try to swindle those of us who know nothing about roof durability & proper repair techniques, then Lyons Roofing is the company you want in your corner. A very informative project specialist (Lou Ann) came by two days after my initial request for an appointment to assess damage to some clay tiles on the exterior portion of our complicated roof (pitches here, valleys there & flat, rolled roof areas on yet another portion) & to scope out a rather suspicious bulge in our interior kitchen ceiling. She (yes, I said "she") came to the appointment prepared with a Google Earth color printout of our roof with the problem areas highlighted based on the cursory info I had given the wonderful person (Katherine) with whom I spoke with initially to schedule the appointment. After getting the lay of the land by viewing the ceiling areas corresponding to the exterior distressed areas, she got on the roof, took lots of pictures & closely explored the questionable areas. Once she'd thoroughly assessed the entire situation, she showed me the pics & explained what my builder had originally done, what she would recommend & how these adjustments would fare over time taking into consideration the penetrating Arizona heat & how long-term sun exposure could affect the repairs, etc. Each person I came in contact with from Lyons was extremely professional & very accommodating. When planning for the repairs, they were very mindful of my budget & considered every aspect of the job to make sure it fell in line with exactly what we originally discussed with no surprises in the end. This is the company you want making repairs to your roof - they have the knowledge & expertise to get the job done right & don't attempt to take advantage of the lesser experienced homeowner.
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