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  • I have been the this location six different times. All but once have been on Sunday to enjoy the live music. However, for the last three times we have had terrible service. The music is great, the food is good, but the service is so bad that it ruins the whole experience. After having bad service from the same server two different times we decided to sit in a totally different area, away from the section we prefer, in hopes of having a better service. Well, yesterday was the icing on the cake. As usual the food and music was good. But the service was absolutely horrible. Ilene, needs to either receive further training or consider a job where she doesn't have to interact with others. Not only was her appearance questionable (I.e. dirty shirt, hair not tied back, and just overall unkept ) her lack of customer need awareness was evident. The final straw was when, I once again had to leave our table to get her, I walk up and hear her complaining about my friends and me to another table. But their expression they didn't care to hear about our group asking for, "too much" . Finally, we had to request a manager with a different server.
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