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  • ***not gluten allergy friendly*** I expected that somewhere conscientious as the Ritz in combination with Clarins would help me with creating a spa day for my cousin and I that would not leave me sick and aching. After being asked on the phone about specific allergies, I told at least six different people on staff during our day that I had a gluten allergy, but no one had actually researched which Clarins products were okay for me, so I couldn't purchase any to take home as planned. Even the masseuse seemed surprised by my allergy and had to alter my service. I'm not sure what she skipped, but it wasn't the best service I'd ever had. Not even close. We ended our day with a snack in the lounge, where I was glutened by the "gluten free" spa menu. My wonderful day was overshadowed by stomach pain, diarrhea, hair loss and vomiting that followed that evening and three days after. Waste of $900, won't be returning.
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