If I could give it zero stars I would. Went on a saturday following a wedding and found the staff to be extremely rude. The female bartender was fine but the male staff (in particular one barback, I think he was a barback at least) was horrible. I went following a wedding reception and the barback made rude comments to the bride multiple timesand pushed passed her while she was standing talking to the other patrons. Additionally, while we were there the kitchen was closed so they told us we had to arrange for food from somewhere else and once it arrived they told us we couldnt have the food there and had to leave--it was very odd and obviously inconvenient. I wanted to like this place as it is near things I like and on paper checks all the boxes for things I like in a space but it was horrible.
Pros: Decent location, a couple fun games
Cons: Poor utilization of space, the shuffleboard table doesnt have sawdust (and the bartenders say they dont have it) so you cant use it, kitchen closes early, staff is one of the worst I've ever had to deal with
I will never return.
Note: I originally posted this with less detail and mentioned I went with a wedding party so Yelp removed my post saying that "that the person or group who worked directly with the business is in the best position to review the quality of the services they provided" then did not provide me an avenue to discuss this with their moderators. This is very suspicious and makes me wonder if them eliminating negative reviews contributes to the the high rating.
I was a paying customer working directly with the business and it is no different then knowing people at the same bar you are in. I thoroughly reviewed the customer guidelines and found nothing that my experience violates--this is a timely and factual review from one patron regarding the extremely sub par service of a place in which they visited.
Update: As mentioned by the business below we ordered pizza...because they told us we had to get the food brought in from somewhere else since the kitchen was closed. Great that it's a first for them but when you give people instructions and they follow them it shouldn't be all that surprising. And when he says they asked us to eat it outside he means the bartender told us to bring it to the patio only for us to have someone immediately after we moved come up to us and aggressively tell us we had to take it to the parking lot. This is mostly irrelevant since they were being rude prior to the food issue and that was only one aspect of the review that the owner chose to base his entire response on since it provided an avenue for him to try and dismiss negativity. The food issue not considered the staff was horrible and I obviously disagree about his "courteous staff" comment. The half baked excuse/rationalization/apology below only reaffirms my initial impressions of this place.