I am so glad I finally spent some time in this amazing store! We just moved from Flagstaff and were looking for a running store on our side of town, and Tortoise and Hare popped up on our mobile Yelp App. I was in need of new running shoes and wanted to try something lighter than the "beefy" Asics Kayanos I've been used to but still offered adequate support. Nathan was incredibly knowledgeable and courteous - he took the time to thoroughly discuss my form and the structure of each shoe during the treadmill analysis. Once I found my new perfect shoe, but they didn't have my size in the color I wanted, he ordered them to be delivered directly to my house with no shipping charge. I will definitely be a return customer, thank you for such exceptional customer service!