I just had my AC Repaired by Eric. I'm so satisfied with the service. It's my second time using Legacy Air. First time a couple months ago my AC on the second floor stopped working in 3 rooms, he fixed it fast and professional and this time it stoped working on the first floor because of the freon leak. He explains every step of his work and what I like the most that he doesn't try to upsell you. I didn't meet other workers but I think the whole company is doing their job the same way. Great service. The only minus is that they are so busy that you have to wait for 4-5 days till they come to you. Not the best feeling if your AC is broken :)