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  • New management? Have used this Leslie's for 15 years now and bought a $400 Hayward vacuum 4 months ago. The old manager who has always helped me, Richard, was nowhere to be found. I took it in to get serviced on the warranty and the rude guy behind the counter told me he had no record of me buying it. I informed him that he was even the one who sold it to me and he said "without a receipt I can't do anything for you." I showed him the registration sticker and he said "we don't use those". I told him he could call Hayward and he said "No we don't do that either." So I went home and got the receipt and called Leslie's corporate. They said to not go to that store anymore and said that employee should have called Hayward and checked the serial number and not to go back to that store because of the poor service. So that's what I did and I won't be going back.
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