This place operates like providing poor service and doing so with a bad attitude are respectively rules 1 and 2 in their employee conduct guide. It is at least nice to know i am not the only person to suffer this joke of a company's treatment.
Dear dispatchers*: "Please do everyone a favor and get caught violating your parole ASAP. You are absolutely not fit to interact outside of prison walls."
*Technically, i may be wrong calling you 'dispatcher'...i suspect at least one of you is also the owner-manager.
**With that said, it is quite safe to assume that the owner-manager is minimally a registered felon and more likely a full-on psychopath.