Update:
In my last post I raved about this place. I haven't been back in a while, but I went today for lunch and was highly disappointed.
The service was terrible. The guy taking our order wasn't friendly. He actually asked if we would be ok if someone behind us could go in front of us. The guy who was busing wasn't friendly. He was trying to carry too many plates and dropped some and was unhappy with himself. The girl bringing out food was fairly rude. She asked if we needed anything else. I asked for more of the haystack onion sauce. She brought me some mayo then I didn't see her again after that. She also refused to make eye contact.
Now if the service was terrible, but the food was delicious as always I could say oh well bad day. The food was no good. My haystack onions were about half the size as I have had every other time I've been here. They were so greasy it was disgusting. The bottom third was just crumbs, so I couldn't even eat it. The burger was basically flavorless.
I was so disappointed I had to write an updated review. I will give it another try to see if maybe today was an off day, but wow no more raving for me :/