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  • This place could have easily gotten my order right today but they didn't. I work in the plaza and I was there around 7:40 in the morning. There was a couple people sitting and eating and one other person in line with me. The girl at the cash register was quick but had trouble swiping my card but that's my card my card is so old from 2012. My order? It was an everything bagel with cream cheese to go. So we all know cream cheese cost more. At panera it is 1.50 more. So i paid for it, reciept said cream cheese. This older lady was trying to help with the order and get it going. Before I knew it she handed me the bag with my bagel and I was happy. I get to work only to open the bag and see there is no cream cheese. WTF. How hard is it to put cream cheese on it. Not only that she just threw my bagel in there no actual wrapping around it. It had a napkin in it to line it and a couple cups of butter. There wasn't even a knife. Like am I supposed to spread it with my fingers?! So I look at the reciept and it said if they make the order wrong they will remake it and give a free treat. So I walk back and I tell her I am missing the cream cheese. She was apologetic at least but she didn't remake my bagel (which was cold now btw.) she just went to the fridge and gave me a side of cream cheese...still no knife but luckily my work place has knives. Didn't even offer me a treat, I was going to ask but she immediately went on the to next customer. I was already late for work because of this bagel situation so I just let it go. It's a goddamn bagel with cream cheese. How hard is that!? You weren't even busy!
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