On this vacation visit we got another Tower Deluxe Suite and the room was good. The set up in the room makes it very comfortable to relax. Only issues we had was the length of time it took for the room service items left from the previous evening outside of the other rooms down the hall to get picked up. The valet staff is top notch and very friendly and engaging. My main complaint is the 'black jackets' as my wife and I referred to. The people standing at each entryway, the lobby and the center of the casino floor that constantly stop you to sell you show tickets. Didn't matter if you are in a conversation, they intrude and keep calling after you to get your attention. They should also respect if you are not interested and stop trying even after you say 'no, thank you'. Elevator interiors are not cleaned frequently enough, sticky floors, and a broken handrail (east tower elevator section). We had to call and get the coffee maker changed out due to the original one not working properly.