Let me start by saying this is my first review, so bear with me. Last Monday I went in and talked to a manager about having a party there on Thursday to celebrate my birthday as well as the start of football season, she checks the reservation book and.... shocker! No reservations. So I tell her 20 people for 5:30, give my name and phone number and the location where I'd prefer to be sat. No problem she says and even buys me a beer before I head out. So far awesome! Cut to Thursday 5:31 I walked in and the place was packed. No one has any knowledge of our party. So they scramble to get an area for us and it is 4 tables of 4 separated by a partition so you could only communicate with the other 3 people at your table. Whatever, frustrated but went with it cause what could really be done by that point? End of the night comes and between the cocktails and excitement of the Broncos win I accidentally left my presents. It was almost closing time when we left and I was before opening and another manager let me in while he looked for it and it was gone. Totally my fault for leaving it, but would like to be able to trust that if something like that happens you can trust the staff to put it in a safe place for you. Overall a frustrating trip to their establishment and birthday experience.