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  • We worked with Ace from beginning to end. We had two rounds of design discussions. He has plenty of experience to take in the stated requirements and interpret those into several alternative designs that are very helpful to review and focus in on what is really important vs. nice to have. He uses a 3d modeling environment for all the designs that makes it easy to visualize the end result, including landscaping. After we got stuck following the first round of design, I ended up providing some rough sketches of what we would like to try. Rather than just taking my sketches and providing an identical design, he used my sketches as a starting point to come up with several variations on the key themes in my sketches. He came up with a really great option that was able to incorporate everything we wanted in ways we hadn't thought about. Pricing was clear, itemized and above board. I'm sure there are less expensive options and cheaper approaches but I wanted a company that could handle everything and provide some accountability to the outcomes. Ace assured me he would make sure we are happy with the end result. Construction started quickly and proceeded consistently without any abnormal or major delays. He estimated ~3 months from beginning to end and that was where we pretty much ended up. The sub contractors Artistic used were professional and efficient and Ace was onsite almost anytime contractors were at the home to make sure they understood the design requirements and were properly completing the work. We opted to have Artistic handle the pool and landscaping together. We're very happy with the end result. The design blends into our overall architecture with landscaping that matches the front of the home. We were able to accommodate a dog run and a great selection of plants that really turn the backyard into an oasis in the desert. It's very rare to order something and have the result look exactly like the original design / picture but our backyard looks every bit as good as the original design and visualizations. We've only been up and running for ~2 months now so I can't speak yet to their after construction / warranty support but I also don't have any reason to believe they would not be professional and service-oriented. While sitting in our chaise lounges next to the pool, we were contemplating where we might go for Spring Break. With a back yard like this and a pool that is super fun for adults, kids and teenagers . . . we decided the best place for Spring Break is the back yard. Now if I can just get the dog to stop digging up the irrigation bubblers, but that's my problem. Artistic did everything they said they would and we love the result.
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