rev:text
| - What a disappointment! I came here before going to a movie recently. This place has an ideal location in an area with little other option besides chain restaurants. I intentionally came here, expecting good food for a decent price. (The great thing about chains is that they have lots of capital to invest in great decor, as well as food that is consistent across restaurants.)
Here is what you can expect....
1. Terrible service at the bar. No one got a water refill unless they asked. If I asked for a water refill, I would get one, but the other people in my party who did not specifically ask for a refill (while their glasses were empty), did not. NO one was asked how they wanted the steak on their salad or burger cooked. This should be a fairly basic question.
2. HIt or miss beer. One beer was luke warm, while another was good and cold. The selection of alcohol/cocktails is very limited.
3. Relatively expensive food. $20 for chicken fajitas? $28 for ribs? With the lackluster service, the food is no bargain.
4. Just OK food. The ribs are the best of the options. Everything has plenty of butter, salt, and grease, but nothing stands out.
5. Parking on a busy night at the theater is almost impossible after 7 p.m.
IF (big if) Montana's could find a way to focus on customer service, it could be a much better place. Unfortunately, the place has a crowd of customers who do not want/expect any better waiting for a seat.
|