My Review is of the chain in General.
They have a few lines that I love. Wilfred and Talula Babaton make great simple workwear of good quality.
But, despite loving the clothes, I rarely visit due to their no-bag policy. I understand they have a lot of teens shopping there and likely have implemented this policy in response to theft. But, you have a loss-prevention problem, your policy should not be so sweeping as to affect all customers.
I'm not going leave my way-too-expensive handbag in your care so I can try on a $50 top. And I don't want to give my money to a store that assumes all customers are thiefs.