I just moved to Arizona recently and needed to find a place to get my nails done. This was not the place. I walked in and it definitely looks nice, but their services aren't. I got a manicure and a pedicure and the only thing good was the pedicure. My pedicure was great, so that's good. But my manicure was not. The person doing my nails cut me while trimming my cuticles and didn't think to stop and take care of it and apologize so he just let it bleed...then when he was doing my nails he just seemed kinda irritated about the fact that I didn't want gel and picked out regular polish. Once I was finished I was glad to be gone. But I had to go back because the manicure chipped off and it clearly says in their brochure that if you are unsatisfied that you can come back and they will try and right the issue. So I went back and they threw a hissy fit that I was asking them to redo it. I told them that this has never happened to me anywhere ever, and that I am unsatisfied and I either want my money back or I want them to redo it. They were smart and redid it, but the lady was not exactly nice. She wasn't rude, but wasn't pleasant. I picked another color (opi this time) and she redid it and told me that if it peels off again that she can't do anything, and that maybe my job is too rough or I wash my hands too much, which was uncalled for. I work in a library with dusty books and my manicures have never been a problem.
The reason for the one star though is that because a woman got their dead sea scrub ($60) pedicure and a manicure which added up to $74, she was charged $79...they over charged her for the ingredients so that way the person that did it could pay for the ingredients. That made me uncomfortable so I will never be returning here...ever.