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  • The sales and delivery staff are wonderful, and the delivery process is seamless. But the service department is sorely lacking. A simple request to cancel service, without a delivery scheduled, was instead meant with an email chain of argument about why service wasn't needed. Beer delivery is awesome, but being unable to cancel that service easily is not. And paying for a delivery before it's even scheduled is ridiculous.
http://www.openvoc.eu/poi#coolReviews
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