This is another one of those places that is really good but you know the service is not going to be that great. They're very crowded and usually very busy every time I've come but the food is worth the wait. The place is not fancy it's usually pretty clean and it's always noisy and busy. Again the food is very good the portions are decent but don't expect your coffee to be refilled when it's empty. You may have to flag down a different waitress or a busser to get a refill on your water or coffee. To me the food is worth it and I go in knowing what to expect.