I've been here a couple of times and generally enjoy it. I've never had a bad experience with service, they are normally attentive and polite but nothing above & beyond. The decor and atmosphere are really nice, their cocktails are delicious, and their patio is great in the summer (though you might have to wait a while to get a seat).
I only have two complaints:
1) The food is expensive for what you get. The portions are fairly small, and even though I've enjoyed the food, I'm not sure I enjoyed it enough to justify the cost.
2) A lot of the beer on their extensive menu is not actually available. Each time I chose a beer the server told me they didn't have it, eventually I gave up and got a cocktail instead. Not exactly what I was expecting from a place that's supposed to be known for beer.