I came in today to switch back from Sprint. My experience with Sprint today only validated why I left them the first time. Brandon 2655520 helped me get back on track with TMobile and I am so grateful for him and his time. It took him a couple of hours to get this all straightened out and int the end, I was moved back over, my account reopened, phone all set up and good to go. He worked around and with all the bumps and challenges. He IS a great reminder of why I should stay with TMobile. Thank you so much! Sprint only wishes they had Associates like you on their team. They'd be more successful, I'm sure.