The staff was extremely friendly and helpful! They even matched their groupon voucher despite it being a weekend which I give props for.
However the particular room I played "Curse of Mapuche" did have some malfunction that affected our time in the escape room. We were unable to continue as nothing happened when in actuality the room wasn't working properly. Despite that the room was fairly easy but anti climatic as it felt rather short and not as much pay off for when you finish