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  • Always a decently fun and entertaining time for Techno Taco Tuesday's, but I've still no reason to come here otherwise. Each week, I attend TTT with a group of 7 other friends. Working in retail/customer service myself, I understand the importance of putting the customer first and leaving emotions at the door upon starting a shift. The fact the bartenders here always seem to project negative energy and place blame on customers for any dissatisfaction in food/drink orders is horrifying, concerning and an upset to say the very least. Tonight was the third strike for me & all I'd asked for was a "Negra Modelo" for myself and a Corona for a friend. When I was handed a (classic?) Negra I verbalized that I wanted a Negra Modela, and was told by the bartender that I "should have specified what I wanted then." & I was completely flabbergasted and appalled. A word of advice: train your staff in customer service practices. I guarantee you'll see an increase in profit because they've cost and prevented your business from making a profit from *at least* 7 people to continue spending money tonight. Keep in mind that there are currently only 41 people outside. That's roughly a 17% loss. Congrats!
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