This place for me personally could have been rated as a 2 star due to the fact that the Bun Mam that I ordered was tasteful. HOWEVER, besides that, nothing in this place was worth the time and money that my family and I spent here.
First, their sign said 10am they'll open up. We stood outside since 9:57 and waited until they opened up. The owner saw all of us waiting outside and even when the clock stuck wayyyy past 10am he managed to ignore us and continued to made us wait.
Once we got inside, things seemed to be understandable since they just opened in the morning and were very incoordinated. We all managed to eat what we ordered but also felt very disappointed because some of the Pho dishes had NOTHING other than slices of beef fat.
I could not have given this place more than a 1 star simply because THEY INCLUDE THE TIP in the final charge. I don't think it is right that they charge you tax AND pre-calculated tip as part of the final charge. Tipping or not depends on the service. It is not a guaranteed or mandatory thing. Completely left this place feeling like we all got robbed of our money.