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About: http://data.yelp.com/Review/id/cI4uMllycn5rHdjZ4E9YAg Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-12-12 00:00:00 (xsd:dateTime)
itemReviewed	Chip N Dip
http://www.openvoc.eu/poi#funnyReviews	2 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	2 (xsd:int)
rev:text	I really want to like this place. I've been there two times. But the second experience really leaves a bad taste in my mouth. The first time I came a young gentleman served me, he was extremely courteous. I came away extremely impressed with the quality of the burger and the value of the combo. However ive vowed to never return to this establishment after the second experience. This time an older gentleman greeted me and perhaps he's the owner of the business. The restaurant was practically empty at that point and it was getting goes to 7pm, maybe that's a telling sign of why it's empty despite good food. He greeted me in a reasonably courteous way. He asked me if it was my first time and I replied no and he still offered me a fry with their yummi sauce as with my first visit. The problem came when I tried to cash out. First I told him I'm taking it away, then he thought I was staying. No big deal people make mistake. So it was time to pay and I opted to pay with credit. When I paid, I stared at the amount and it looked a bit off. The combo is 11.99 But the bill came came to 14.05. I asked the gentleman why the amount was off any he said that it was an extra $0.50 credit card service charge. I mentioned to him that he should let me know ahead of time or at least have a sign so that customers can have a choice. He proceeded to say that if I wanted the 0.50 back I could have it back in a tone implying that I was cheap. He also mentioned as if he had every right to pass on the additional cost of doing business to consumers without their consent. Ireplied by saying it's a matter of principles not the amount because you are giving the consumer a choice and being transparent about business practices. But he wouldn't have any of it and said if I want to talk principle then tell it to the other burger places that sells $4 burger but give customers garbage meet. I told him that I don't dispute their quality of food that's why I came back a second time but if you are to treat customers like this you are going to lose a lot of customers. He then told me to take my business elsewhere and don't ever come back. During this whole interchange I spoke in a polite and courteous way and every intention was to let him know how to better their business and was met with such attitude. While this is all going on two construction guys came in to order burgers, the same gentleman was on the phone, practically ignoring the two guys for a good three or four minutes even when they ve been ready to order. If you can deal with the horrible service go ahead and give chip and dip a go. As I consider a foodie myself where I truly enjoy my food, if the food is exceptional and exquisite fine I'll swallow my pride and enjoy my food but chip n dip ain't one of these places.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Cobee

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