After a few months away, decided to give Ginbu another shot! The owner had called and profusely apologized for the issue I encountered during the last visit. She also put a credit on my takeout account as a thank you.
Ordered a call in order at 8:45 PM on a Thursday without any issue and mentioned the credit. There was no issue at all redeeming it and the staff upon arrival was very courteous. The food was ready quickly and was delicious - Lemon Flavor chicken and 401 Spicy. Will continue to give them a second chance!