Is zero stars an option? They've got grade A scammers working here that leave to go sell roofing. The guy who sold/scammed this plan to me assured me my payments would be going towards the value of the phone. I was told that once the phone was paid off the device was mine. I actually was signed up for a leasing agreement, which required me to turn in the phone or pay for it at the end. Sprint even charged me for month-to-month leasing for not upgrading right away. The workers get more commission from this. Get your phone somewhere else. PS sprint service feels like I'm in the rural Midwest with little to no connection everywhere I go. Wish I was still with Verizon. #scam