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  • I will be moving to Phoenix in the Winter and I thought I'd scout out some LFS while I was visiting, which led me to Reef Culture. At first I was positive seeing some nice looking displays and LED use, however this soon changed. On closer inspection, lots of the tanks were infested with aiptasia and bubble algae, and prices of coral were hugely inflated compared to other prices in the area and back home. The people were very unprofessional and unfriendly and first ignored me entirely despite trying to flag someone down. When I did manage to get their attention, I was belittled and treated like a child who knew nothing about the hobby (I have had marine tanks for over a decade ranging from large 55 gallon+ to tiny DIY LED picos). After this rude and demeaning experience, I continued to peruse the last few tanks and came across an angler fish. I watched him and he followed me as I walked down the isle as far as his tank would go and I backtracked a couple steps, amused that he was slowly walking along the tank with me. There was a loud crack as the man behind the counter slammed the phone down, snapped his fingers at me, and told me to "stop harassing the fish." Keep in mind, I was not tapping on glass or prodding anything as I am quite short and I could barely reach to the high up tank where the angler fish was, much less reach to "harass" any fish. After this rude treatment I promptly left. This kind of unprofessional treatment of the customers is shocking and unacceptable, not to mention the bubble algae infested tanks (one spore of that on the water that you get your coral in and your tank is infected too). I won't be doing business here when I move.
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