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  • Ever since we got our Routan, we have been so happy with the quality of the car and the service they provide at the dealership! Especially this time around, being just a little bit over my warranty, I went in for maintenance last week, and the guy that looked up my information said that it was going to be $XX.XX amount of money for the maintenance and tire rotation, because it was already out of warranty. Then, making a quick mental revision of my finances told him I was going to come back the following week to have it done, and also to give me some time to find a coupon I got in the mail for a free service. Called in today to make an appointment, and Barbara was the one that scheduled me in, and said that because it was just a little bit over the mileage, that as a courtesy they would do it for free!! So there you go, they have a fine group of people working at the front office, and also at the back of the office. The lady at the front desk always has crayons and VW coloring books readily available for my kids, usually there is a box of yummy glazed donuts for the clients that are waiting, cold water in the cool mini fridge, fresh fruit for the healthier-minded people, and freshly popped POP-CORN!! Cannot say anything negative, when I have been treated so nice all of the times I've been there!
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