Have to agree with the other reviews for poor customer service here, which generally reflects management issues. I stop at Paneras all throughout IL and WI regularly while traveling for work, and the employees always have the same consistently pleasant, usually downright cheery attitudes.....except at this location. The girl who took my order was clearly not happy to be at work and never looked or spoke to me beyond telling me my total. This was after I actually had to ask if I could order with her...
This is the only location I've been to where someone wasn't circulating to ask if they could take your dishes away for you.
A lady with a cast on her leg was asked by another customer if she could take her food to her table for her....because certainly no employee offered to do so.
So odd, as every other restaurant I've patronized in this area has had such amazing service.