And the owner left me a message insulting me and insinuating that I don't undertand smog laws after I reported the shady way I was dealt with!
This is what she wrote, "In the future, please know the laws of the city you live in before leaving a derogatory comment suggesting my employees break the law for you."
They failed my car, saying the vacuum lines were improperly routed, and they are bone stock. It passed the smog sniffer with flying colors. Passed for the last two consecutive years no problems without changing a thing.
What arrogance, instead of fixing the problem, attacking the customer for pointing out the problem.