Been taking my senior Alaskan Malamute dog Dice to this shop for a few months and could not be happier with the service, the staff. the receptionist, groomers. As my dog has aged, he is becoming anxious leaving home, but becomes a big goofy happy guy when he realizes he is going there. The big store groomers are no comparison, and have always given excuses for poor quality grooming. I have never been disappointed with Kelly and her team.