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  • My family and I always come to this Arby's and we always leave happy! But, unfortunately today, that wasn't the case. The food was great but the guy who took my order at the drive thru was really rude! I had coupons that I received in the mail and asked if I should just read them to him or pull up to the window and hand them to him and before I could finish, he cut me off and said "No. Just read them to me." With a bit of a tone but I just ignored it. He then told me that I can only use 3 coupons at a time (I had 4) so I asked if I can do 2 separate orders and he took a long breath and said "suuuree". I then pull up and the girl in the background was asking what was my order again, which they mixed up at first, so I asked if they wanted to see the coupons and he again, cut me off and said "no. I've seen way too many of those today." with a nasty tone. He then handed me my bag and I was simply checking it and he said "If you're going to check it, then move forward because you're making my time run." A simple please would have been better but this experience was just overall horrible! I really hope he doesn't treat anybody else like that because it wasn't very nice!
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