I opened my Chase bank account at this location because it was close. When I opened my account, my banker was friendly and gave me all the information I needed. She answered all my questions and made sure I was happy with everything because I had explained about my past banking experiences. When I went back to ask about setting up my online banking, the teller was nice enough to show me how and did it right there for me. I had returned again to deposit several transactions and they explained how to do it through the ATMs outside and inside the store. They're quick and friendly compared to other banks I've been to.