24 hour service and Robert really makes an effort to work with you to get what you want. Beautiful arrangements, caters to special requests as best he can, and fair prices. I love that he will fill glass vases with petals of the flowers, it's much more attractive than just looking at stems. We use Robert's at work quite a bit but I've also used them personally. I gave him a basic idea of what I wanted and it came out fabulously, way nicer than I expected. They also do weddings and special events.