Called and left a message for a mani pedi. Melissa followed up by text and I was able to set an appointment for next day. Got several reminder calls and texts, which got a bit annoying. She works crazy hours to accommodate all client schedules. Melissa is a really warm, friendly person and I enjoyed talking to her while she worked on me. No disposable footwear for pedi and the products were not the best/ newest, but my nails look great. Most of all, I had a relaxing, positive experience.