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  • Horrible service. Will never go back. I watched a customer pay more than 60 dollars on her order, and all she had was a small criticism on the portions of the meal. The gentleman was great and added a bit more to the portion without issue, although the girl (younger girl) who works as a cashier, told the gentleman not to add it. All this is happening within earshot of all customers. My problem is; when the customer confronted the girl as to why she did not want to add it or at least give her the option, even if it was an extra cost. The girl pretended not to acknowledge the customers complaint and proceeded to inform her of the total amount of the order (to get her out of the store). The customer continued to complain and inform the cashier that she was not providing good customer service and should learn from her co worker as to how to handle a customer. The cashier then processed the payment and bagged the food - as she completed that task, she finally acknowledge the customer and snapped. She began to yell at the customer stating that it was her moms shop and she is no longer allowed in the store. When the customer left the store the cashier began apologizing to the other customers for that customers behavior. I could not believe it. It was a humiliating moment for the customer, i personally could never support such a business. I will add that the girl was a young black female - not that it should change the fact that the cashier is dead wrong, but it might give some insight as to why the cashier behaved the way she did. I could play the hypothetical game all day long, but I doubt she would behave that way with an older ______ woman per say, but i digress. P.S - To the older Caucasian gentleman who was also a customer during the issue who jokingly stated, "I hope she doesn't come back and shoot the place up"... Majorly inappropriate. I've never posted a review on Yelp. Sad this is my first. That incident aside, if you're a shawarma connoisseur honestly this place is slightly under average.
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