I can't say a negative thing about this place. Our pup needed to be boarded for the first time and I am so glad we found Alos. Our pup was here for 5 nights and I think it was harder on us then her. They sent us pics of her playing and gave updates when I nervously called to check in. They treated her and us like family and that made it so much easier to leave a part of us with them. They don't lock the dogs in cages all day nor do they charge extra to let them out to play and be loved (which a sad amount of other places shamelessly do). We found our first and now only boarding facility! We loved it!