I went to Biggs to rent a lens for my Canon XSi. Biggs is in a nice area--although it's sort of on the fringe of leaving it. It's a camera store, so who cares. The inside of the store is old, but clean, with a equipment wall to wall. I was greeted by a warm gentleman who gave me the lens, and had us on or way in 10 minutes. We rented a Canon 100-400 lens. The lens was a mess. It was old and it showed. The lens was squeaky, and it decided to stop zooming and make crunching noises until it worked again 5 minutes later. The whole lens was just a disappointment. I would return to Biggs only if I needed a lens rental and was in desperation.