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| - Probably not coming back. Never had a problem until now. Dry meat, tough to chew, inedible, rude waitress, terrible.
Let me tell you what happened.
The first time we had a problem, I came with my mother who is IN LOVE with the ribs. They are usually super tender and very easy to chew. She has dental problems, so this was a wonderful spot for her to enjoy yummy good food. However, on this particular day, the ribs were so tough and even not fully cooked. So we asked for new meat, and they gave us the same stuff. Very hard to eat meat. Nobody in our section ate their ribs, but if course, the waitress wasn't paying attention.
Anyways, we filled out a comment card thing online and the manager ended up calling the very next day. Super cool man who apologized and really cared about our feedback. He even sent us a wonderful gift of $30 in the mail for us to comeback. Sweet.
Anyways, today....we came to dine in.
Our waitress didn't even ask for what we wanted to drink until 10-15 mins after we were seated.
We ordered the BBQ for $22, we wanted to try the ribs again along with brisket. I ONLY COME HERE FOR BRISKET, IT'S MY FAVORITE. And I also had a coupon for a free dessert and a free sandwich for signing up on their membership email thing.
We got our platter and everything was tough to eat and dry. Except for the chicken. It was wonderful. We told our waitress and she just decided to bring us new meat. There was absolutely no difference in the meat we had and the meat she brought us. It was just smothered in BBQ sauce.
Actually, another character brought us our meat. I don't know if she's a floor supervisor or what. But she wasn't dressed like a serve. She didn't even apologize..
We had only ate the chicken on the platter, and were still hungry. My mother decided to order the nachos from happy hour, which came with almost nothing of cheese......
By the way, at this time, my mother's drink was all watered down and needed a refill. Did the waitress ask if we needed refills? No.
Anyways, next thing you know, 5 minutes after the nachos were delivered, the waitress brought me my dessert in a to-go box. At this point, my mom and I felt really uncomfortable and almost as if they were rushing us.. I didn't wanna be there anymore. So we didn't say anything.
Once we asked our server for the check, she said in a very rude and exhausted voice, "with all your discounts and coupons tonight, we decided to take care of the rest". She didn't even give us a receipt....but I guess it's fine. She never even said her name to us and I have no proof of us ever going because she did not give us a receipt.
My mom and I left there with hungry stomachs, a headache, and a bad taste in our mouths. What the heck happened to good ol' Famous Dave's that fostered a family friendly environment?! We were treated as second hand citizens because we had a comp and coupons. Very unacceptable.
So now we have popped everything in a slow cooker. Hopefully we can eat it tomorrow.
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